About Me
With years of experience consulting for top SaaS companies, I specialize in designing and implementing customer support strategies that enhance user satisfaction and retention. My expertise with Intercom ensures your support team operates efficiently while delivering exceptional customer experiences.
Why Work With Me?
- Proven track record in improving support workflows and response times.
- Deep understanding of SaaS customer needs and pain points.
- Expertise in leveraging Intercom to its full potential.
- Commitment to delivering results and fostering long-term partnerships.
Services
I offer tailored consulting services, including:
- Customer support audits and optimization.
- Intercom setup, customization, and training.
- Support team workflow and escalation process design.
- Metrics analysis and performance improvement strategies.
Let's transform your customer support strategy together.
Contact Me